Accuracy issues, not impressed with industrial design, don't get me started on the 2002 notifications - like someone with an old school Treo decided that was the pinnacle of notifications. And now the Blaze, jack of all trades master of none. The last quarterly report saw a huge jump in reserves for warranties, for "a legacy product" and I think its safe to guess which tracker caused them to increase liabilities on the balance sheet. Traded fixing a computer for a Surge, very disappointed with it and again another wrist Fitbit with premature band failures. Then I switched to Fitbit MobileTrack and started cycling because I couldn't walk fast enough to get my heart rate up and burn. Force was another wrist Fitbit with poor band design, not just me, lots and lots of people posting on forums with premature band failure. Upgraded to Force when it was announced, held on to it for almost 7 months after the recall was announced, as the band was starting to break. But Runkeeper was better at giving me walking stats and motivation to walk faster, so I kept using Runkeeper for walks, along with my Fitbit for calorie counting. But the app helped make me count calories, and I was committed to walking off the pounds. Bought a Flex which was disappointing on several levels, e.g. not accurate while pushing cart in Costco, smell required frequent cleaning, band broke in 4 months. I was trying to get back into shape, tried a friends Fitbit One and loved it. I will most likely be returning this to Amazon and shopping for something that works from a company more concerned about their consumer able to work with their items than fitbit appears to be. My experience so far is well to the contrary. What the hell is the point in that if they don't even send you one out? Seriously dissapointed. If that's the case, this is going right back from whence it came, lifes just too short to mess around with tech gadgets not well enough designed or thought out for the consumer to work with. Makes a nice looking, potentially very useful watch junk for me. I live a busy life, I want to sync this to my mac - easily.
Spent the last half hour trying to get this thing to work before understanding that I need a dongle to connect it to the mac? A dongle that it's not shipped with? Come off it fitbit, that's atrocious form - this service is reminiscent of 1990s computers and struggling for days to get anything working. No instructions included either, I am seriously not impressed. Got a nice looking watch I can't do anything with.
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